Document Control

Established procedures for the control of documents to ensure that they are up to date and accessible to relevant personnel.

Training and Competence

Ensuring that personnel are trained and competent to perform their assigned roles, and that training is documented and regularly reviewed.

Risk Management

Identifying and assessing risks associated with products and services and implementing controls to mitigate those risks.

Corrective and Preventive Actions

Established procedures for investigating and addressing non-conformances and implementing corrective and preventive actions to prevent recurrence.

Auditing and Monitoring

Conducting regular internal and external audits to assess compliance with QMS requirements and identify opportunities for improvement.

Continuous Improvement

Established processes for monitoring and analysing data to identify trends and opportunities for improvement and implementing changes to improve processes and products/services.